Email Etiquette & Hoaxes

Do you get emails you don’t want from friends and business associates?  Or how about hoaxes that your best buddy sends to you.  I’ve been getting emails since the late 80’s and when regular people started to get email addresses I started to get pointless emails.  Here are some of my tips not to add to these pointless emails.

If the subject changes then an appropriate change in the subject line is needed.

Be careful putting all your e-mail addresses in the To: field as everyone that receives your e-mail now has all your e-mail addresses (see below). Instead put them in the Bcc: (Blind Carbon Copy) field, the recipient will only see who sent it and the addresses in the To: field (if any), they will not be able to see any of the addresses in the Bcc: field.

Also be careful what you forward. There are a lot of hoaxes out there. Before you forward, research it. A good place is Symantec Security Response – Hoax Page. We get clients that forward us hoaxes all the time and they get this article back. If it is a hoax email the person you got the notice from that it is a hoax and give them the link that proves it is a hoax.

For example:
Sulfnbk.exe hoax proves that the sulfnbk.exe virus is not a virus but an important Windows file.

Some of these hoaxes are purposely made up to get your friends email addresses so the creator of the hoax can send spam (unsolicated email) to them.

Also have permission for each person you forward something to. An e-mail could be considered spam, the subject doesn’t really matter but whether the e-mail is unsolicited and on the subject that the recipient signed up for.

See Email Replies – Etiquette for other suggestions.